Our mission has always been to offer a quality service and experience by listening to customer feedback and resources on the site. Office Allsorts Ltd is a specialist online store selling Office supplies (http://www.officeallsorts.co.uk), stationery and computer products. In May 2011 Office Allsorts introduced the system of independent Ekomi customer rating. Ekomi is a UK market leader in getting true and unbiased customer feedback which is then published on the internet for the world to see.
Since the early days or the internet and e-commerce web security and confidence of customers were the central issue. Handing over your credit card details for web-based business, you never heard or spoke put many people out of this form of shopping. The independent feedback system of Ekomi potential new customers the opportunity to review the experiences of other people to deal with online retailers. If a company has consistently performed well and received positive feedback from their customers, the consumer can buy safe in the knowledge that they are buying from a trusted dealer with a proven track record of delivering high-quality service.
Then, as the Ekomi collect feedback?
About a week after a request have been dispatched each customer will receive an email of Ekomi. This email asks the customer feedback on your shopping experience and this experience between 1 star and 5 stars. The feedback is completely voluntary and no incentives are offered to its completion. This means that the views collected are completely impartial and to potential clients using feedback as a guide to the retailer are invaluable
Office Allsorts strongly believe that buying online should be secure, hastle free experience if you are shopping for Office supplies or groceries.
Since the release of Office Allsorts Ekomi in may hundreds of emails were sent asking customers for their purchase experiences. The feedback received has been universally positive with 91% of all 5-Star Awards 5 clients for your overall shopping experience. The remaining 9% of customers with 4 stars out of 5, which generates an overall result of 4.8 stars out of 5 for the supplier of office online.
Carl Barton, Sales Director of Office Allsorts commented on the figures. "Provide a first class level of service is the heart of everything we do as a business. We always strive to provide an excellent customer experience and we often receive emails for staff members thanking them for their efforts. Ekomi results are a real Pat on the back for the whole business, and they show us that what we are doing is correct and customers appreciate all our hard work. However, there is always room for improvement in the coming months and our goal is to improve our Score Ekomi ".
Online shop for Office supplies and printer cartridges, offering a huge range of over 20,000 items at discounted prices, free next day delivery and 30 day credit facilities to companies.